Privacy Policy

1. Overview

Thirumal Housing & Properties LLP ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us regarding our real estate services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Details — Name, phone number, email address provided through our enquiry forms or contact page.
• Property Preferences — Type of property (plot/villa), budget range, preferred location, and related requirements.
• Communication Records — Messages sent via forms, WhatsApp, or email for follow-up and service purposes.
• Technical Data — IP address, browser type, pages visited, and device information collected automatically.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to enquiries and provide information about available plots, layouts and projects.
• To schedule site visits, consultations, and follow-up communications.
• To process booking requests and facilitate property transactions.
• To send relevant updates about new projects, offers and launches (with your consent).
• To improve our website, services and customer experience.
• To comply with applicable legal and regulatory obligations.

4. Sharing & Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your data only in the following circumstances:

• Authorised Staff — Our internal sales and relationship team for property consultation.
• Bank & Finance Partners — For assisting with home loan processing upon your request.
• Legal Compliance — When required by law, court order or government authorities.
• Business Transfers — In the event of a merger, acquisition or restructuring, with prior notice.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

These measures include secure form submissions, restricted staff access, and regular review of data handling procedures. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website but will not prevent you from accessing our content.

7. Your Rights

You have the following rights with respect to your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate or incomplete data.
• Deletion — Request deletion of your personal data, subject to legal obligations.
• Opt-Out — Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at the details below.

8. Contact Us

For any questions, concerns or requests regarding this Privacy Policy, please reach out to us: